Our technicians are here to answer your questions, help you troubleshoot issues, improve your experience, and increase satisfaction with our products. We believe the key to success lies in our ability to support and establish mutually beneficial long-term relationships with our customers and that is how we designed our Customer Support Program.

Frequently Asked Questions

FAQ is a short list of our most frequently asked questions. For more information about BRP Diagnostic kits and BUDS Diagnostic software, or if you need support, please use our Live Support Chat or QuickSupport.

QuickSupport

With instant remote support, as long as you have an internet connection you can be connected to a technician from wherever you are in the world. With your permission, one of our support team members can connect to your computer via a remote desktop software and help you trouble shoot your software or hardware problem.